FAQ
Questions, answered.
The short answers. For step-by-step guides see the Knowledge Base; for everything else, the forums.
Getting started
What do I need to run netplex.?
A 64-bit Linux host with KVM available (/dev/kvm), 4 vCPU and 8 GB RAM to start, and 20 GB free disk plus room for your images. Running in a VM works if nested virtualisation is enabled. There's no client to install - everything is in the browser.
Is there really a free tier?
Yes - the Associate tier is free forever: no node limit, the React canvas, live terminal, packet capture, a built-in AAA server (FreeRADIUS/TACACS+/OpenLDAP) and a full REST API. It's genuinely useful for CCNA and CCNP study.
Migrating from EVE-NG
Can I import my existing EVE-NG labs?
Yes. Import an EVE-NG .unl, a GNS3 .gns3project or a containerlab YAML in about thirty seconds. Nodes, links and interface assignments carry over.
Do I still need to run fixpermissions?
Never. The image pipeline converts, sets permissions, organises and boot-tests every upload automatically, and shows you each step. No SSH, no CLI.
Pricing & licensing
Is netplex. billed monthly or annually?
Professional and Architect are billed annually - one flat price, no monthly plan and no billing-cycle tax to think about. See the pricing page for current rates.
Will a licence blip lock my running lab?
No. Enterprise uses MAC + TPM fingerprinting with a 30-day grace period on hardware migration, and netplex licence rekey opens a support ticket automatically. Reliability beats DRM zeal.
Features
Is the multi-host VXLAN stitch available now?
The distributed multi-host VXLAN stitch is on the roadmap and currently in beta. Single-host emulation, the canvas, consoles and the Architect automation toolbox ship today (Terraform and Ansible are in beta).
Which vendors are supported?
140+ device kinds across 65+ vendors - Cisco, Juniper, Arista, Fortinet, Palo Alto, Nokia, MikroTik and more. netplex. ships the device definitions; you supply your own licensed images and the pipeline does the rest.
Didn't find your answer?
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